Quick Facts & Business Philosopy:

• We have over 15 years combined experience in Real Estate marketing, file service & client building and retention.
• We offer assistance exclusively to the Real Estate Industry.
• We have extensive experience in Social Networking, Blogging, & Tools to build new business.
• We offer assistant services to Realtors nationwide.
• We have our own Intranet, and Realtors have access to their files maintenance/projects 24/7
• We understand Real Estate, period. One email, or one phone conversation with us, and you will quickly see the difference in experience levels between us and our competitors.
• We will never become your competition. A Virtual Genie is made up of Virtual Assistants, not a group of Realtors who are waiting for the market to turn.
• You are our client, not a number. You are not a paycheck. You are an entrepreneur who needs assistance in growing and maintaining your business. 
• We offer a wide range of monthly assistant packages, prices starting as low as $160 per month. Plans are categorized by Hourly packages, Transaction Coordination, or Lead Follow Up.

Your Team of Virtual Genies:

Markelle Harden, Owner/Operator

Bachelor of Science, University of Pittsburgh

Licensed Realtor in Arizona since 2000

GRI Graduate Realtor Institute

PREVA Professional Real Estate Virtual Assistant, REVA Network

Markelle earned her Bachelor's degree from the University of Pittsburgh in 1998 (Graduated Cum Laude), and found her niche as a Realtor with REMAX Elite, Chandler, Arizona, in 2000. As a Realtor, she acquired the skills of gaining new clients through referrals, assisting home buyers, and managing listings. She earned the ABR designation, currently holds the GRI designation, and has a real estate license in Arizona. In 2006, Markelle created a company to fill the niche that was missing for her as an agent. She combined her talents of communication, marketing, and organizational skills to develop a customized Realtor Assistant business. In 2008 Markelle and her family relocated to the Charlotte, North Carolina area, where A Virtual Genie continues to grow and service Realtors nationwide.

Darlene Cook, Marketing Consultant

Darlene is a veteran Genie, and has endured numerous software upgrades, assignment changes, and incredible growth. She is in charge of managing our Intranet so that all Realtor files stay up to date and tasks get completed on time. She holds an Associates Degree in Automated Office Management, and she is a whiz at learning new applications and has set a record for completing work in the shortest amount of time possible! Darlene also has an extensive banking background, which has given her tremendous experience using technology to multi-task.

Independent Contractors

Markelle, Pam and Darlene make up our core company. If you have changes or issues that require direct contact with someone in our company, you will NOT be forwarded to a random customer service representative. You will speak with Markelle, Pam, or Darlene. This means that your requests/issues will be solved in the least amount of time, with maximum efficiency.

We have access to a large network of contractors who work on projects on an hourly basis. These contractors have been interviewed, screened, and reference checked, and trained by Markelle. Our core staff directs tasks to them directly, so there is zero room for confusion or error. These contractors are the bricks and mortar of our business, and have been trained on all aspects of assisting Realtors. None of these contractors are based overseas, we all live, work, and reside in the United States of America. We understand the work ethic that is required to keep a business afloat, and we apply that code of ethics to each and every one of your projects.

Software/Systems

A Virtual Geniehas experience with the following programs/systems:
Microsoft Office (Outlook, Excel, Word, Publisher),Tempo MLS systems, HP flyer creator, Express Copy, Quantum Mail, various web site template systems (Superlative, Advanced Access, BuildYourSite, etc.), Top Producer, Home Feedback, all of the web pages for advertising your listings, Supra showing reports, Househunt, Housevalues,The Settlement Room, Point2Agent, Postlets, Vflyer, The Personal Marketing Company, Vista Print, plus many more! If you don't have the systems in place, we can make recommendations based on your needs and budget.

References

References from our current clients are available via email,and be sure to click on our Testimonials page!